Service Advisor - Customer Experience Specialist

New Armada Group · 📍 Jakarta Selatan, Jakarta Raya, Indonesia · Diposting 2026-10-09
FULL_TIME⭐ TERVERIFIKASI
IDR 6000000 - 9000000
New Armada Group is seeking a dedicated Service Advisor - Customer Experience Specialist to join our team. In this role, you will be responsible for providing exceptional customer service, ensuring customer satisfaction, and driving sales. If you have a passion for customer experience and a desire to excel in a dynamic environment, we encourage you to apply.

📋 Tanggung Jawab Pekerjaan

Provide exceptional customer service and ensure customer satisfaction.,Assist customers in selecting the right products and services.,Drive sales and revenue growth through effective customer interactions.,Maintain accurate and up-to-date customer records.,Collaborate with the sales and service teams to achieve company goals.,Promote and uphold the company's values and standards.,Continuously improve customer experience through feedback and training.,Handle customer complaints and resolve issues in a timely manner.

🎓 Kualifikasi & Syarat

Bachelor's degree in Business Administration, Marketing, or a related field.,Minimum of 2 years of experience in customer service or sales.,Excellent communication and interpersonal skills.,Strong problem-solving and decision-making abilities.,Proficiency in using computer software and hardware.,Knowledge of automotive products and services is a plus.,Ability to work well under pressure and meet deadlines.,Fluency in Indonesian and English is a plus.

🛠️ Keahlian

Customer serviceSalesCommunicationProblem-solvingTeamworkTechnical knowledgeTime managementMultilingual skills
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