Field Trainer - Customer Education & Team Development (Bali, Indonesia)

Join BillEase as a Field Trainer in beautiful Bali, Indonesia! This is a unique opportunity to drive customer education and team development in one of Southeast Asia’s most dynamic fintech companies. As a Field Trainer, you will play a pivotal role in empowering BillEase’s sales teams with the knowledge and skills needed to excel in the competitive fintech landscape. Based in Bali, you’ll have the chance to work in stunning locations like Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, and Badung, while making a real impact on customer satisfaction and team performance.

In this role, you’ll develop and deliver engaging training programs using BillEase’s proprietary CRM and sales tools. You’ll work closely with regional managers and sales teams to ensure consistent, high-quality training that aligns with BillEase’s growth goals. This is more than just a training role—it’s about shaping the future of fintech sales in Indonesia.

📋 Tanggung Jawab Pekerjaan

• Develop and deliver engaging training programs for sales teams using BillEase’s CRM and sales tools.
• Conduct regular training sessions and workshops to enhance customer education and team development.
• Create and update training materials, including manuals, presentations, and video content.
• Assess and evaluate training effectiveness through feedback and performance metrics.
• Collaborate with regional managers and sales teams to align training programs with business objectives.
• Stay updated on industry trends and best practices in fintech sales and customer education.
• Provide ongoing support and mentorship to sales teams to ensure continuous improvement.
• Participate in cross-functional projects to support BillEase’s growth initiatives.

🎓 Kualifikasi & Syarat

• Bachelor’s degree in Business, Education, or a related field.
• 3-5 years of experience in training, sales, or customer education roles in fintech or related industries.
• Strong knowledge of CRM systems, particularly Salesforce or similar platforms.
• Excellent communication and presentation skills, with the ability to engage and train diverse audiences.
• Proven ability to develop and deliver effective training programs.
• Understanding of fintech products and services, with a focus on digital payments and financial solutions.
• Fluency in Indonesian and English, with the ability to train in both languages.
• Previous experience working in Bali or a similar tropical environment is a plus.

🛠️ Keahlian

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